Babble Return Policy

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Returns

We hope that you will be happy with your products but there may be occasions where you feel it necessary to return an item. These terms do not affect your statutory rights.

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Returns Address

Please email us at info@zonervision.com our return address

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Faulty items

If you return an item to us which is faulty, which you did not order or for any other reason which is our fault, please contact us by email at info@zonervision.com to inform us and we will arrange a refund or replacement. You should outline exactly what you purchased when you purchased it and the reason why you are returning it. We will issue you with a returns note which should be included in the returns package. If you do not include the returns note, we may be unable to attend to your complaint due to insufficient information. Goods should as much as possible be in the same condition as you received them. In the event of you returning goods to us, we will advise you how to send the item back to us. We usually ask that you send items back via An Post’s Registered Mail (Recorded), but occasionally items may have to be picked up by a courier service. Please obtain a proof of posting certificate from your Post Office to enable us to process the refund for your return postage cost.